Confidentiality & Data Security

1. Protecting Business Information

We respect the sensitive nature of your business operations, supplier details, and product catalogs. Dizicom maintains strict confidentiality regarding proprietary client information shared during our engagement.

2. Secure Account Access

We mandate the principle of least-privilege access. Clients maintain ultimate ownership of their business accounts (e.g., Shopify, Amazon, Etsy, Google Search Console). We require authorized, secure transfer of credentials and heavily encourage the use of Two-Factor Authentication (2FA). We will never request sensitive passwords via insecure public enquiry forms.

3. Data Retention & Handover

Upon the termination of our services, we will facilitate a secure handover of necessary deliverables. We will systematically remove our agency access from your platforms and delete confidential client credentials from our active systems, retaining only records required for legal, tax, or compliance purposes.